Frequently Asked Questions (FAQs)

Envío

In 98% of cases, orders are delivered on time. Unfortunately, there may sometimes be delays during peak periods. You can check the status of your order using the tracking number you received in your email.

Check out the full FAQ here

Orders are processed and prepared for shipment within 3-5 business days. Delivery typically takes 5-8 business days.

Check out the full FAQ here

Track & trace

In 98% of cases, orders are delivered on time. Unfortunately, there may sometimes be delays during peak periods. You can check the status of your order using the tracking number you received in your email.

Check out the full FAQ here